We’re Here to Help, Every Step of the Way
When you or a loved one is sick or needs extra support, starting your journey with care services can feel overwhelming. But you’re not alone.
Clece Care Services is here to support you, from your very first question to the day your care begins and beyond. With over 100 care branches from the North of Scotland down to the Isle of Wight, our local teams are ready to guide you, no matter where you live or which Clece Care Services company you Contact.
How We Support You
Choosing care can feel like a big step but we’re here to make it simple and reassuring from the very start. Our friendly team will guide you through every stage, making sure you feel supported, informed, and confident in your decisions. Here’s how it works:
Contact Us
The first step is simple – reach out for a friendly chat. Our team will take the time to listen, understand your situation, and talk you through how we can help.
Free Home Visit
We’ll come to see you at home for a relaxed assessment. It’s a chance to talk about your needs, and what matters most to you. We’ll also check your home environment to make sure it’s safe and comfortable.
Your Care Plan
Together, we’ll create a care plan that’s completely tailored to you – from your daily routines to the little things that make you smile. You’ll be able to review and approve everything before care begins.
Meet Your Carer
We’ll carefully match you with a Care Assistant who fits your needs and personality. We want you to feel at ease and supported by someone you can truly connect with.
Care Begins
Your care journey starts with Clece Care Services by your side. We’ll keep in touch to make sure you’re happy and that your care continues to suit your changing needs.
The first step is simple – reach out for a friendly chat. Our team will take the time to listen, understand your situation, and talk you through how we can help.
We’ll come to see you at home for a relaxed assessment. It’s a chance to talk about your needs, and what matters most to you. We’ll also check your home environment to make sure it’s safe and comfortable.
Together, we’ll create a care plan that’s completely tailored to you – from your daily routines to the little things that make you smile. You’ll be able to review and approve everything before care begins.
We’ll carefully match you with a Care Assistant who fits your needs and personality. We want you to feel at ease and supported by someone you can truly connect with.
Your care journey starts with Clece Care Services by your side. We’ll keep in touch to make sure you’re happy and that your care continues to suit your changing needs.
The Difference Between Care in Scotland and England
- Scotland: Personal care (help with daily tasks like washing and dressing) is free if you’re assessed as needing it, regardless of your savings or income. You may still pay towards other types of support, depending on your financial situation.
- England: Personal care isn’t free. You’ll have a financial assessment to see if you qualify for council funding or if you’ll need to pay some or all of the costs yourself.
- Scotland: You’ll contact your local council’s social work department, who will arrange a needs assessment. From there, they’ll help you choose how your care is delivered through Self-Directed Support (SDS).
- England: You’ll contact your local authority’s adult social care team for a needs assessment. They’ll work with you to decide what support you’re eligible for and whether you qualify for funding.
- Scotland: Through Self-Directed Support, you can decide how your care is managed. You can:
- Take a direct payment and arrange your own care.
- Ask the council to arrange care for you.
- Choose a mix of both.
- England: You may be offered a personal budget or direct payment, which gives you similar flexibility but the options and amount available can vary between councils.
- Scotland: All care services are regulated by the Care Inspectorate, which checks quality and safety across care homes and home care providers.
- England: Care is regulated by the Care Quality Commission (CQC), which inspects providers and publishes ratings such as Outstanding, Good, or Requires Improvement.
- Scotland generally offers free personal care and more flexibility through Self-Directed Support.
- England’s system is means-tested, so most people contribute to the cost of their care.
- Both systems start with a needs assessment and aim to make sure your care is safe, high-quality, and right for you.
Our Companies
Ailsa Response
32 Cheapside Street, Glasgow, G3 8BH
All Care
Unit 18, Hedge End Business Centre, Botley Road, Southampton, S030 2AU
Bespoke Care
Silverstamp House, Club Mill Road, Sheffield, S6 2FH
Call-In Homecare
Floor 4, Sugar Bond, 2 Anderson Pl, Edinburgh EH6 5NP
Carewatch
Redlands Business Centre, 3-5 Tapton House Road, Sheffield, S10 5BY
CK Consumables
31 Metro Centre, Kangley Bridge Road, Lower Sydenham, London, SE26 5BW
CK Facilities Management
22 Metro Business Centre, Kangley Bridge Road, London, SE26 5BW
CRT Care Services
Unit 8, Beresford Way, Dunston, Chesterfield, Derbyshire, S41 9FG
Dale Care
Lumley House, Whitfield Court, St. Johns Road, Meadowfield, Co. Durham DH7 8XL
Diamond Quality Care Services
169 Greenham Business Park, Newbury, Berkshire, RG19 6HN
Hartwig Care
5 Ella Mews, Hampstead, London, NW3 2NH
Homecarers Care Services
Floor 3, Office, Liverpool Innovation Park, 9 Rathbone Rd, Edge Ln, Fairfield, Liverpool L7 9NN
Ideal Complex Care
Floor 1, 2 Magellan Terrace, Gatwick Road, Crawley, RH10 9PJ
Lauriem Complete Care
Cobdown House London Road, Ditton Aylesford, Kent, ME20 6DQ
MerseyCare Julie Ann
Suite 1, Building, Liverpool Innovation Park Bayliss, 2 Edge Ln, Liverpool L7 9NJ
MyLife Homecare Edinburgh
Floor 3, Sugar Bond, 2 Anderson Place, Edinburgh, EH6 5NP
MyLife Homecare Kent
Suite 1B, Orchard House, Orchard St, Canterbury CT2 8AJ
Perfect Care
10-12 High Street, Spennymoor, County Durham DL16 6DB
Saxon Care
Saxon Court, 21 Gladstone Rd, Chippenham, SN15 3BW
Universal Care Services
Unit 1, Carr House, Hawley Road, Hinckley, LE10 0PR
Our Mission
To deliver exceptional and personalised care to our service users; enhancing their quality of life, independence, and dignity.
Our Objective
To deliver high-quality care that empowers our service users to maintain their independence and dignity while residing in their own homes.
Our partners & accreditations
