We’re Here to Help, Every Step of the Way
Clece Care Services operates one of the largest and most experienced home care networks in the North East, supporting individuals across County Durham, Sunderland, Newcastle, Gateshead and surrounding areas.
Our North East Companies
Bespoke Care
Silverstamp House, Club Mill Rd, Sheffield S6 2FH
Carewatch
Redlands, 3-5 Tapton House Road, Sheffield, S10 5BY
CRT Care Services
Unit 8, Beresford Way, Dunston, Chesterfield, Derbyshire, S41 9FG
Dale Care
Lumley House, Whitfield Court, St John’s Road, Meadowfield, Durham, DH7 8XL
Perfect Care
10-12 High Street, Spennymoor, County Durham, DL16 6DB
Why Choose CCS North East
Daily care experts
We specialise in around the clock care to help individuals live well at home.
Available 24/7
We are available 24 hours a day to provide your loved one with a caregiver.
Balanced Care
Our unique approach to care promotes healthy mind, body and spirit.
High caliber caregivers
We typically hire only 1 in 25 applicants and provide ongoing training.
Peace of mind
Independent industry surveys and certifications place our client satisfaction rate at 97%.
A trusted partner
Clece Care Services is the trusted referral choice for elder care professionals.
Cognitive therapeutics
We provide fun yet effective activities designed by experts to keep aging minds sharp.
No long term contract
Use our services only as long as you are 100% satisfied, nothing tying you in.
How We Support You
Choosing care can feel like a big step but we’re here to make it simple and reassuring from the very start. Our friendly team will guide you through every stage, making sure you feel supported, informed, and confident in your decisions. Here’s how it works:
Contact Us
The first step is simple – reach out for a friendly chat. Our team will take the time to listen, understand your situation, and talk you through how we can help.
Free Home Visit
We’ll come to see you at home for a relaxed assessment. It’s a chance to talk about your needs, and what matters most to you. We’ll also check your home environment to make sure it’s safe and comfortable.
Your Care Plan
Together, we’ll create a care plan that’s completely tailored to you – from your daily routines to the little things that make you smile. You’ll be able to review and approve everything before care begins.
Meet Your Carer
We’ll carefully match you with a Care Assistant who fits your needs and personality. We want you to feel at ease and supported by someone you can truly connect with.
Care Begins
Your care journey starts with Clece Care Services by your side. We’ll keep in touch to make sure you’re happy and that your care continues to suit your changing needs.
The first step is simple – reach out for a friendly chat. Our team will take the time to listen, understand your situation, and talk you through how we can help.
We’ll come to see you at home for a relaxed assessment. It’s a chance to talk about your needs, and what matters most to you. We’ll also check your home environment to make sure it’s safe and comfortable.
Together, we’ll create a care plan that’s completely tailored to you – from your daily routines to the little things that make you smile. You’ll be able to review and approve everything before care begins.
We’ll carefully match you with a Care Assistant who fits your needs and personality. We want you to feel at ease and supported by someone you can truly connect with.
Your care journey starts with Clece Care Services by your side. We’ll keep in touch to make sure you’re happy and that your care continues to suit your changing needs.
The Difference Between Care in Scotland and England
- Scotland: Personal care (help with daily tasks like washing and dressing) is free if you’re assessed as needing it, regardless of your savings or income. You may still pay towards other types of support, depending on your financial situation.
- England: Personal care isn’t free. You’ll have a financial assessment to see if you qualify for council funding or if you’ll need to pay some or all of the costs yourself.
- Scotland: You’ll contact your local council’s social work department, who will arrange a needs assessment. From there, they’ll help you choose how your care is delivered through Self-Directed Support (SDS).
- England: You’ll contact your local authority’s adult social care team for a needs assessment. They’ll work with you to decide what support you’re eligible for and whether you qualify for funding.
- Scotland: Through Self-Directed Support, you can decide how your care is managed. You can:
- Take a direct payment and arrange your own care.
- Ask the council to arrange care for you.
- Choose a mix of both.
- England: You may be offered a personal budget or direct payment, which gives you similar flexibility but the options and amount available can vary between councils.
- Scotland: All care services are regulated by the Care Inspectorate, which checks quality and safety across care homes and home care providers.
- England: Care is regulated by the Care Quality Commission (CQC), which inspects providers and publishes ratings such as Outstanding, Good, or Requires Improvement.
- Scotland generally offers free personal care and more flexibility through Self-Directed Support.
- England’s system is means-tested, so most people contribute to the cost of their care.
- Both systems start with a needs assessment and aim to make sure your care is safe, high-quality, and right for you.
Our partners & accreditations
