ISO Accreditations

Find out more Click here

Why ISO Accreditation Matters

ISO standards provide independent assurance that our policies, procedures and controls meet internationally recognised best practice. Achieving and maintaining these accreditations means that we:

Operate consistently and transparently
Continuously review and improve our systems
Manage risk effectively across quality, safety, environment and information security
Demonstrate accountability to service users, commissioners and partners

Our certifications are subject to regular external audits, ensuring ongoing compliance and continual improvement rather than one‑off assessment.

Our ISO Certifications

ISO 9001 (Quality Management)

ISO 9001 was implemented to ensure consistent, high-quality care across all locations. This certification provides a structured framework for monitoring processes, addressing risks and driving continuous improvement, giving commissioners and stakeholders confidence in contractual and regulatory compliance.

ISO 14001 (Environmental Management)

ISO 14001 supports Clece Care Services in reducing environmental impact, managing energy use, minimising waste and complying with legislation. This demonstrates a commitment to sustainability, which is increasingly valued by local authorities and clients.

ISO 27001 (Information Security)

ISO 27001 ensures the confidentiality, integrity and availability of sensitive data, including personal and health-related information. This certification demonstrates compliance with legal and regulatory requirements, reduces cybersecurity risks and builds trust by protecting information systems and guaranteeing data authenticity and traceability.

ISO 45001 (Occupational Health and Safety Management)

ISO 45001 enables Clece Care Services to protect workforce health and safety, providing a systematic approach to identifying hazards, reducing risks and promoting a safe working culture. This is critical in the care sector, helping reduce incidents, improve staff wellbeing and enhance retention.

Cyber Essentials

Cyber Essentials strengthens resilience against cyber threats, ensuring basic security controls are in place. This is vital for safeguarding sensitive personal and health data, maintaining compliance with data protection laws, and building trust with clients and commissioners.

Integrated Management Systems

Clece Care Services decided to bring all management systems together into one Integrated Management System (IMS), covering ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Health & Safety), ISO 27001 (Information Security) and ISO 37001 (Anti-Bribery).

The main reason was efficiency. Integration streamlines our processes, cut duplication, reduced required resources and ensured consistency across the group. Combined audits now save time, costs and reduce disruption. Integration has improved communication and control, making it easier to monitor compliance and performance across all regions.